Hospitality Management

The hospitality industry is a vibrant, energetic sector in which to launch a career, and a qualification in Hospitality Management from Auckland Institute of Studies (AIS) gives you access to this exciting job market.

Gain the expertise to pursue a management career across hotels, restaurants, cafes and other tourism businesses in the hospitality industry through our diverse range of programmes. Each will equip you with the skills, knowledge and training to excel in a variety of positions within the sector. Best of all, you will have an opportunity to gain valuable hands-on workplace experience and forge connections with industry leaders by completing an industry placement course in the third year of the Bachelor of Hospitality Management, as well as the final semester of the Graduate Diploma in Hospitality Management. These could grant you direct access to ongoing employment opportunities.

Such workplace experience comes at an opportune time, since there has been consistent growth in international visitor numbers. Tourism New Zealand has forecast spending in this sector, which, coupled with the expansion plans for airports, indicate that the country is preparing for further growth in the tourism and hospitality sector. Now is an excellent time to be career planning in this area, and with the help of the our industry relationships, alumni members and support from our in-house Student Careers Centre, we assist AIS Hospitality Management students in finding employment, both while you study and when you graduate.

Programmes available:

5.010 Licence Controller Qualification (LCQ)

This short two-day programme covers the Sale and Supply of Alcohol Act (2012) and its implications for licensed premises, as well as the host responsibility requirements as a duty manager of licensed premises. If you plan to hold a Duty/General Manager's Certificate, this LCQ is the approved prerequisite qualification since it is required by law that any hospitality business selling alcohol on its premises have a properly qualified duty manager on site.

5.020 Barista Skills Certificate (Level 3)

The Barista Skills Certificate is a highly practical programme, focussed on giving you the knowledge, skills and confidence to step directly into a barista role. You will be refining your coffee making skills in the AIS Asquith café serving paying customers backed up by highly experienced tutors who are passionate about sharing their expertise and industry experience. In a city that loves its coffee this qualification will open doors for you and improve your employment options.

5.030 Food Safety Certificate (Level 3)

This programme will provide the necessary knowledge around food safety and hygiene in New Zealand. This programme is also held in our AIS Asquith café where you will have a very 'hands-on' curriculum, preparing food for paying customers and gaining the skills and confidence needed to perform in the industry. A Food Safety Certificate will improve your employability as employers in this industry find this to be a desirable qualification in their employees.


5.050 New Zealand Certificate in Food and Beverage Service (Café Services) (Level 3)

This qualification has been designed by industry professionals to give you the skills you need to work in and manage a café business. These skills will enable you to work in a safe manner, help you to listen to and communicate with your customers, have the systems and procedures in place that will avoid many common problems in cafés in New Zealand, and be able to prepare, cook and serve food and beverages (including a range of barista coffees).


5.150 New Zealand Diploma in Hospitality Management (Level 5)
As an entry-level qualification comprising seven courses, this Diploma is ideal for students who wish to enter the workforce as soon as possible and are content to focus on operations. Areas of study include written and oral communication skills for the industry, principles of Hospitality Management and operations for food, beverage and food production. The Diploma can also be used as a stepping-stone towards the Bachelor of Hospitality Management degree which offers access to management roles. 


5.250 New Zealand Diploma in Hospitality Management (Level 6)
At intermediate-level, this Diploma is the next step after completing Level 5. This further study enables students to gain a firmer grasp of the main principles of this sector, and their applications too. Additional skills in Human Relationships in tourism and hospitality are gained, along with Hospitality Strategic Management and a number of other perks. 


5.300 Bachelor of Hospitality Management
If you wish to acquire a managerial role in the fast-growing hospitality sector both in New Zealand and overseas, the BHM provides a solid foundation in the key functions of management, marketing and economics.

Both your theoretical and practical skills will be honed since you get to partake in work placements as well as build you hospitality business acumen through the courses of the BHM. There's also an opportunity to flex your academic research muscles by choosing between a Hospitality Management Research Project or Applied Hospitality Management Project. 


5.400 Graduate Diploma in Hospitality Management
The GDHM is ideal for those who already have a bachelor's degree or similar qualification in a discipline other than hospitality management, but wish to embark in a career in this sector and need a qualification to facilitate the change of direction. Alongside learning the core principles, theories and applications of this sector, you will be able to participate in an internship programme at reputable hospitality establishments such as Hilton Hotels and SkyCity, to name a few. 

Semesters and scheduled breaks:

Semester 1, 2017 - 31 January to 5 May
Between Semester Break - 6 May to 21 May

Semester 2, 2017 - 22 May to 25 August 
Between Semester Break - 26 August to 10 September 

Semester 3, 2017 - 11 September  to 15 December
Between Semester Break - 16 December 2017 to 29 January 2018

Download our Hospitality Management Programmes brochure (3.1Mb)