Insurance
Our experience has been that most policies purchased overseas do not meet the guidelines set out in the Code of Practice and, therefore, students will be required to purchase a compliant policy before they can enrol.
AIS can arrange insurance with Southern Cross Travel Insurance or Uni-Care Ltd (NZ). Alternatively, students can choose from the approved insurance policies listed below and provide a copy of the policy to AIS.
For more information visit the Southern Cross Travel Insurance website. (Please note the info below with regard to the Novel coronavirus (2019-nCoV) outbreak).
Approved insurance policies for international students:
Insurer |
Policy Name |
Country |
|---|---|---|
| Uni-Care Ltd (NZ) |
|
New Zealand |
| Lumley NZ- ORBIT Protect Ltd |
|
New Zealand |
| Southern Cross Travel Insurance | International Student Insurance | New Zealand |
| Royal & Sun Alliance | The University of Manchester Travel Insurance Policy No. RTT260294 | UK |
| Royal & Sun Alliance | The University of Sheffield Travel Insurance Policy No. RKK699045 | UK |
| AVIVA Group Business travel | University of Leeds Business Travel Policy No. 100003814GPA | UK |
| Aon UK Ltd | University of Edinburgh Aon Protect Personal Accident and Travel Insurance Policy No. 15-PAT-0000000371 | UK |
| Arthur J Gallagher UK Ltd | Kings College London Travel Insurance Policy No. 0015865119 | UK |
| AIG GLOBE COVER | University of St Andrews Travel Insurance Policy | UK |
| Gouda Rejseforsikring | Travel Insurance | Denmark |
| Tryg Forsikring A/S | Youth Travel Insurance | Denmark |
| Safeway | Travel Insurance-Youth and Students | Denmark |
| Swedish State – Kammarkollegiet | Student UT Plan | Sweden |
| Gouda Kilroy | Student Insurance | Sweden |
| ANSA | ANSA-Student Insurance | Norway |
| Gjensidige Forsikring ASA | Travel Medical Insurance | Norway |
| AIU Insurance Company AIG |
|
Japan |
| Chubb | Overseas Travel Insurance: BE1/BE2/BE3/BE4/BG1/BG2/BK1/BK2 | Japan |
| JI Insurance |
|
Japan |
| Sompo Japan | Individual Study Abroad Plan: S16/K16/S18/K18 | Japan |
| Tokio Marin Nichido Fire Insurance Co. Ltd | Tokio Marin Nichido Travel Insurance S3 & S2 | Japan |
| Eurooppalainen Insurance Company | Travel and Accident Insurance | Finland |
| InterGlobal Insurance Company | Student Care Plus | Worldwide |
NB. Auckland Institute of Studies reserves the right to change or withdraw any of the above policies at any time.
Non-compliant insurance policies:
Insurer |
Policy Name |
Country |
|---|---|---|
| AGIS & AON | USA | |
| A.D.A.C | USA | |
| ACE Accident & Health | USA | |
| ACE American Insurance Company | USA | |
| ACE Asia Pacific | Korea | |
| ACE Insurance | Japan | |
| Aetna | University of Massachusetts | USA |
| AIA | Hong Kong | |
| AIG | Travel Guard | America |
| AIG | Le Club Etudiant | |
| AIG SE Asia | Classic Superior | Singapore |
| Allianz | Pvt Krankenversicherung R65 | Germany |
| Achmea & Oom Verzekeringen | Netherlands | |
| Amex Assurance Company | Travel Medical Protection | USA |
| ANSA/NEMI Forsikring | Norway | |
| Anthem | Blue Cross & Blue Shield | USA |
| Assistance Eduduants | France | |
| Barmenia | ||
| BUPA International | ||
| Blue Cross-Blue Shield | Blue Cross Travel Insurance | USA |
| Cathay Life Insurance | Essential Premier Gold | U.K |
| Central Krankenversicherung AG | Nth Eastern University St Norberts | Germany |
| Chickering Group | Standard Accident Health Plan | USA |
| Chickering/Aetna | USA | |
| CHUBB: Federal Insurance Co. | Standard Accident Health Plan | Korea |
| Concordia | Classic Superior | USA |
| Concordia | Classic Superior | Switzerland |
| Crystal | Classic Superior | France |
| CISI- Cultural Insurance Services Int. | Company Plan | USA |
| CIGNA Life Insurance | USA | |
| Citybond Sure Travel | Superior Travel Insurance | UK |
| CZ Zorg-Opmoatpolis Insurance | The Netherland | |
| Debeka Krankenversicherungsverein | Germany | |
| Deutscher Herold Allgereine Globale | Germany | |
| Desjardins Financial Security | Travel/Medical | Canada/USA |
| Die Continentale | Germany | |
| Donau Vienna Insurance Group | Master Card Travel Protection | Germany |
| DKV AG | AS12/AVS | Germany |
| Endsleigh | UK | |
| Exellus Blue Cross Blue Shield | Study Abroad Insurance College Blue Student Essential | USA |
| Europeeshche Verzekeringen | Worldwide | |
| European Union | Joint Sickness insurance scheme | Europe |
| Flightline | UK | |
| Golden Rule Travelers | China | |
| Gouda NEMI | Sweden | |
| Gouda Reseforsakring (CSN) | Sweden | |
| Gouda | Undomesrejsforsikring Super | Denmark |
| Goudse Schadeverzekeringe N.V Holland | Sweden | |
| Goudse | Goudse Verzekering | France |
| Great Lakes Reinsurance | UK | |
| Great Eastern Life | Travel Plan | China |
| Green Shield | USA | |
| Hamana | USA | |
| Hansemerkur | STA Travel | Germany |
| Helsana Versicherungen AG | Switzerland | |
| Hon Tai Life Insurance Company | Taiwan | |
| Hostelling International | Employee Medical | USA |
| HTH Worldwide | Elite x250(and lover) | USA |
| HS Backpacker & Longstay Plus | Holiday Safe Travel Insurance | UK |
| ICICI Lombard | India | |
| IAK | Supplementary Health Care Package The Netherland | |
| IMG | Patriot International | USA |
| ISIC | Medical Cover | USA |
| ISIS | Travel Insurance | Europe |
| Kaiser | Medical Plan | USA |
| Korea Life Insurance Company | Korea | |
| La Capitale | Insurance & Financial Services | Canada/Quebec |
| Landrosakring Swedeb | Utlandsstudie | Sweden |
| Lewer Agency | Travel Plan | USA |
| LG Insurance | Korea | |
| Mail Handlers | Benegt Plan/First Health | USA |
| Mannheimer Germany | ||
| Manulife Financial Group Individual Insurance Bermuda | ||
| Manulife | Germany | |
| Mass Mutual Mercury’s Life Insurance Company Ltd | Life & Travel | Taiwan |
| Mega | Western Michigan University | USA |
| Markel Insurance Company USA | The Harbour Group | USA |
| Mitsui Samitomo Insurance Co. | Japan | |
| Multinational | Atlas | USA |
| Mondial Assistance | France | |
| Nan Shan Life Insurance Co Ltd | Taiwan | |
| Nasshin Fire & Marine Ins Co. | Japan | |
| New England Carpenters | Health Benefits | USA |
| NTUC | Singapore | |
| Oman Insurance Company | Bupa Global | UAE/USA |
| Oncall International | Student Abroad Insurance Plan –University of Washington | USA |
| Pacific Century Insurance | Taiwan | |
| Pan American Assistance | Student Plus Passport | Colombia |
| Pawtucket Mutual Insurance Co. | Medical Plan | USA |
| Ping An Life Insurance Company | China | |
| Prudential Assurance Malaysia | Malaysia | |
| RBC Insurance | Classical Medical | Canada/USA |
| Royal and Sun Alliance- RSA | Medical Plan | Canada/USA |
| Royal and Sun Alliance – RSA | Claim Secure Travel/Medical | Canada/USA |
| Royal and Sun Alliance - RSA | Group Personal Accident & Annual business travel | USA |
| R + V Versicherung | Germany | |
| Samsung Fire & Marine Ins Co. | Korea | |
| Sem Assure | Student International Insurance Absolute Health | Europe |
| Southern Cross and Travel Insurance |
|
New Zealand |
| Sun Life Insurance | USA | |
| Sovereign Assurance Company | ||
| STA Travel |
|
UK |
| State Farm | Medical Plan | USA |
| State University of New York | Medical Plan | USA |
| Taikang | Life Insurance | China |
| TATA AIG Insurance | Travel Care Overseas Travel | India |
| Tenet Sing | India | |
| Tetra Flec | USA | |
| The Great West Life Assurance | Canada | |
| Tower Insurance |
|
New Zealand |
| TuGo | Student Medical Insurance | Canada |
| The New India Assurance Co. | India | |
| The Oriental Insurance Co. | Taiwan | |
| TIC Travel Insurance | Canada | |
| Travel Cuts | Plan B | JK |
| Tricare Champus | ||
| Trygdeetaten | Medical Cover Norway Study Abroad | Norway |
| Trygg Hansa | Norway | |
| U.S.D.O.S | USA | |
| UCEAP Exchange | Medical Plan | USA |
| UNC Chapel Hill | Medical Plan | USA |
| United India | Travel & Holiday Cover | India |
| United Parcel Service | ||
| Unive Verzekeringen | The Netherland | |
| UKV (Union Krankenversicherung) | Foreign Travel Health Insurance | Germany |
| UPMC | UMPC + Assist America | USA |
| VHI International | VHI Healthcare | Ireland |
| VHI Voluntary Health Insurance | Health Care | Worldwide |
| Wills New Zealand Ltd | Orbit Protect Lite | New Zealand |
| Wuerttembergische Krankerversicherung | Germany | |
| Wurzurger Versicherung | Student Classic Comfort | Germany |
| Yale | Yale Health Plan | USA |
| Zurich | Travel Plus (Gold, Silver or Bronze | Hong Kong |
NB. Auckland Institute of Studies reserves the right to change or withdraw any of the above policies at any time.
Submit your claims online:
Submit your claims online, through the online claim portal - Make a claim online | Southern Cross Travel Insurance New Zealand (scti.co.nz).
You'll be able to upload documents during the process and, once submitted, your claim will go straight into a queue for allocation.
Please note: The details should match the information on file. If you used your personal email address as the main email on your policy, the same should be entered when submitting your claim. Email admin@scti.co.nz to update your details.
A Message From Southern Cross Travel Insurance Regarding Novel Coronavirus (COVID-19) and Your Cover
Medical and Evacuation Cover
Our International Student policy continues to cover visits to a GP whilst in New Zealand, regardless of whether the diagnosis results in COVID-19 or not.
The Ministry of Health has also confirmed that people who have, or who are suspected of having an infectious and/or quarantinable disease (including COVID-19) are then eligible for publicly funded health services. Citizenship and immigration status are not relevant nor is length of stay in New Zealand.
Cover for any additional medical costs that a student incurs as a result of COVID-19 will be assessed on a case-by-case basis.
Cancellation or Changes to Journey
On 12 March 2020, the Director-General of the World Health Organization (WHO), declared COVID-19 to be a pandemic. This means there is no provision to claim for any costs or losses for cancellation or changes to journey (Section 2 of our International Student policy).
We will consider claims for changes to journey if the student purchased their policy prior to 31 January 2020 (21 January 2020 for Mainland China) and they have already cancelled or changed their journey prior to 8.00am on 12 March 2020 (NZDT).
Students are welcome to submit claims for consideration, as we assess claims on a case-by-case basis.
Policy Cancellation or Amendments
We can arrange to amend policy start and end dates if, for example, the student has decided to reschedule their study until later in the year.
If the student chooses to cancel, they may be eligible for a premium refund under their policy. The policy is not refundable once a claim has been made.
Please contact admin@scti.co.nz for these requests. No amendment or cancellation charges apply.
Further Information?
You can find more information, general travel advice and tips on staying safe on our website.
Kind regards,
Scott Wickman
Business Development Manager
